隐私政策

Last Updated: August 2026

At OMGO Express (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website and use our services.

By accessing or using the OMGO Express website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website, we may collect certain information, including:

Information You Provide

You may provide information when you:

Submit a tracking number to check shipment status
Contact us through our website
Send inquiries or requests for support

This information may include:

Tracking numbers
Name
Email address
Contact information
Any information you choose to provide in your message

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

IP address
Browser type
Device information
Operating system
Pages visited
Website usage data
Access time and date

This information helps us improve website performance, security, and user experience.

2. How We Use Your Information

We may use collected information for the following purposes:

Provide shipment tracking services
Process and respond to customer inquiries
Improve our website functionality and services
Monitor website security and prevent misuse
Analyze website performance and user experience
Communicate important updates related to our services

We do not sell, rent, or trade your personal information to third parties.

3. Tracking Information

When you enter a tracking number on OMGO Express, the information may be processed to retrieve shipment status from our logistics partners or third-party tracking providers.

Tracking information is used only for providing shipment tracking services and improving delivery visibility.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

Remember user preferences
Understand website usage
Improve website performance
Provide a better user experience

You can choose to disable cookies through your browser settings. However, some website features may not function properly without cookies.

5. Third-Party Services

We may use trusted third-party service providers to support our website operations, including:

Website hosting providers
Analytics providers
Logistics tracking partners
Security and performance services

These third parties may collect or process information according to their own privacy policies.

We encourage you to review the privacy policies of these third-party services.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from:

Unauthorized access
Loss
Misuse
Disclosure
Alteration

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

Provide requested services
Meet legal requirements
Resolve disputes
Maintain business records

When information is no longer required, we will take reasonable steps to delete or anonymize it.

8. Your Privacy Rights

Depending on applicable laws, you may have rights regarding your personal information, including:

Request access to your personal data
Request correction of inaccurate information
Request deletion of your information
Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

9. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If you believe that a child has provided personal information, please contact us and we will take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updates will be posted on this page with the revised “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

OMGO Express

Website: https://omgoexpress.com

Email: support@omgoexpress.com